Back in 2000, Apple acquired SoundJam, and without tweaking it very much, named it iTunes and released it to Apple users. The technology press has had a love/hate relationship with the program ever since. The program has been accused of being bloated and archaic; but now that it appears that Apple will discontinue iTunes, many of the same people that complained about iTunes are complaining that it will be discontinued.
One take away is that you can never make the technology press happy.
Coming from the Windows platform, long before iTunes ever came to Windows (2003), dealing with digital media was a pain. Searching for just about anything was a pain (it is much improved with Windows 10). When I moved to Mac in 2008 (11 years ago!) the two programs that were the greatest relief for me as a teacher (and as a music teacher) were Spotlight (system searching built into every Mac with a shortcut of COMMAND and SPACE BAR) and iTunes.
I very much liked the idea of a single program that housed all of my digital media–music, movies, and books. iTunes worked well (easy to search), and while there were some challenges along the way (figuring out how to move libraries, how to add artwork to my own ripped music, figuring out how to add metadata to my own collection filled with classical music, or experiencing a corrupted library index), I have been very happy with iTunes. And it was so great to have one place to get everything over to your iPhone or iPod Touch.
What has changed over the years is the influence of the cloud and streaming. Music Match (a service Apple provides for $25 per year) protected my entire music library in the cloud, and made those songs available anywhere on any device I owned. iBooks were eventually separated from iTunes. And Apple Music has made most of my music library–except personal recordings–pointless. And we’re at the point where very few people back up their iOS devices to their computers–most of us just back up to the cloud.
Ultimately, it makes sense that iTunes is going away–most of the architecture is already there, including Apple Music which already differentiates between your collection and Apple Music. It will be interesting to see how video is handled, and what happens with Music Match. And there will probably be a hiccup or two along the way. That said, most things that Apple changes either begin or become an improvement. iCloud was a complete mess–but has continually improved, and is now an essential part of my work flow.
In closing, if you hated iTunes, you have reason to rejoice. If you are sad that iTunes is being discontinued, don’t worry. This is a good change for everyone, and the end result will be better services for all of us.